How Can New Admins Help to Adopt Microsoft Teams Best Practice?

COVID-19 has introduced a lot of changes in our lives – from wearing face masks, using sanitizers to maintaining social distance, the new normal is there in every phase of our lives. But what about our working method? That too is also embracing innovation. Thanks to Microsoft Teams, the new addition of the Office 365 family. It is the most promising collaborative tool that is already revolutionizing the workplace. Organizations of all sizes are adopting Microsoft Teams best practice and using all the resources efficiently. And where remote working is concerned, Teams has an even greater implementation.

Migrating your users to a new platform is never a breeze; from using a technology that they knew everything about to accessing software that defines a completely new world, your employees may feel frustrated at every step. So, what’s next? Training your staff to get familiar with Teams, of course! To keep potential frustration at bay and boost work productivity, every admin must consider the below mentioned Microsoft Teams training tips. Read on!

Microsoft Teams training - Special tips to be followed by new admins

1. Have faith that you will be a winner: Becoming the Microsoft Teams specialist in your organization is undoubtedly a daunting task. With people always coming to ask questions or want information related to this tool can get quite stressful. But don’t forget it is a responsibility that you have to learn to accept slowly but steadily over time. Not always will you be required to answer an IT-related question like Teams is not loading but more specific questions like ‘how do you do a video conference in Teams or a channel’? It is ultimately you who will draw the line and decide the kind of technical questions you’ll resolve and save yourself from being overloaded.

2. Be patient: When introducing anything new, confusion is bound to prevail. So, stop expecting adopting Microsoft Teams best practice will be an exception! Brace yourself to repeat certain information to users for several times since they are trying to get used to the technology. Finding people incorrectly responding threads, posting information in the wrong section or beginning a conversation in the general channel and not in an appropriate sub-channel are not unusual. However, whatever may be the error, it is never a good gesture to humiliate users in front of others for not learning to navigate Microsoft Teams yet. Remember! Not everyone will learn at the same pace. Never publicly shame anyone since users will feel reluctant to use the tool because who wants to face the same situation? Hence, be patient and let words of encouragement flow, only then will it help people in your organization welcome the technological change.

3. Organize group training sessions: Arranging random short “tips and tricks” session can be a great way to bring people together and have them share their Microsoft Teams user experience. Get to know the areas where they are having difficulties, their past experience, how are they getting on with Teams daily and so on. It seldom happens that one person figures out the best way to engage Teams in the entire office. However, you need real-life collaboration with your users if you truly seek to grow, change and modify your old ways of working and drive adoption. Getting feedback from group discussion always help as admins can implement the changes without any delay. You can also conduct a survey to get feedback if organizing a group discussion becomes difficult.

Conclusion: If your organization has recently rolled out Microsoft Teams best practice, having a channel dedicated to all questions and answers as well as updates related to Teams can be of great significance. Here people can readily ask questions, share experiences and opinions if they find new ways to use Teams. By following the three tips discussed above and having an expert adopt and change management partner like Changing Social, you can witness the technological growth happening independently among your employees with little or no problem.